When your garage door needs repair, you need to act fast. Your cars may be stuck inside your garage, or you may be stuck outside of your garage, unable to use it. The following tips will help you when you need to find a quality company for garage door repair.
- Ask Around
Give your friends and associates a call and ask about reputable service companies in your area. You might also research reviews on the internet, where you can receive multiple recommendations in a matter of minutes. Referrals and word of mouth are always a great way to find a good service company.
- Research Your Options
Once you have a few recommendations you’ll want to start researching them. Are they handyman operations or specialty garage door technicians? Generally speaking, you’ll have better luck with a specialist, who keeps an inventory of parts or can order quality parts quickly.
- Pick up The Phone
Give them a call. You’ll want to ask for a few key things:
- A quote or estimate for services.
- A list of customer references in your area.
- The total minimum charges for a service call. This generally includes a flat basic fee and labor and parts.
- Check the Better Business Bureau
While you’re checking references and waiting for a quote, check their rating with the Better Business Bureau. You can check it online by visiting www.bbb.org. Look to see if any complaints have been filed against them.
- Longevity of the Business
Check to see how long the business has been operating. How long have they been at their current location? Also consider checking to see if they outsource service to contractors or if they have their own trained technicians.
Keep in mind that great businesses don’t need to buy large ads in the phone book or expensive online ads. They do great work and their customers spread the word. Make sure you’re present when they arrive to provide you with an estimate, and be sure to ask them to clearly explain the problem and the costs.
Do your homework. Take a little time to find a good service company, and you’ll be able to rely on them now and for years to come. Rather than choosing a company out of the phone book, the right research will ensure you have a positive experience with your garage door repair specialist.